1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide, such as:
- Name, email address, phone number
- Demographic details
- Information shared through appointment forms, enquiry forms, or contact forms
b. Non-Personal Information
Automatically collected data, including:
- IP address
- Browser type, device type
- Pages visited, time spent, and usage patterns through cookies or analytics tools
We do not collect any sensitive personal data unless you voluntarily provide it.
2. How We Use Your Information
Your information may be used for the following purposes:
- Responding to enquiries and appointment requests
- Improving website performance and user experience
- Sending updates or information when explicitly opted-in
- Maintaining internal records and service improvements
- Ensuring website security and preventing misuse
We do not sell, rent, or trade your personal information with third parties.
3. Cookies & Tracking Technologies
- The website may use cookies or analytics tools to understand user behavior and improve functionality.
- You may choose to disable cookies through your browser settings, though certain features may not function as intended.
4. Data Sharing & Disclosure
We may share information only in the following circumstances:
- With trusted service providers who assist in website operations (e.g., hosting, analytics), under confidentiality requirements.
- As required by law, regulation, or legal process.
- To protect our rights or ensure safety of users, systems, or the public.
We do not share your information for marketing by third parties.
5. Data Security
- We follow reasonable administrative and technical measures to protect your data.
- However, no online transmission is fully secure, and we cannot guarantee absolute protection.
- You agree that any information shared online is at your own risk.
6. External Links
Our website may contain links to third-party sites. We are not responsible for:
- Their content
- Their privacy practices
- Their security standards
We recommend reviewing their policies before sharing any information.
7. Children’s Privacy
This website is not intended for use by children under 16 years of age. We do not knowingly collect personal information from minors.
8. Your Rights
Depending on applicable Indian laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information, subject to legal requirements
Requests can be made through the contact details below.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of the website after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: feedback@brainandspine.in
Phone: +91-9910100533
Address: Medanta Super Speciality Hospital, F Block, Sector 50, Noida, Uttar Pradesh 201303